STR8 TALK: How to Listen to your Customers Online

So you have a website now what?  One of the biggest problems website owners have is how to get customers to their site and how to get a good grasp of what their customers want.  One of the most effective ways to do this on a budget is to use social media tools (like Twitter, Facebook, and many others).  Using tools like these can help you automate your efforts and if used correctly can ensure success.

During this conversation you'll learn proven methods (go elsewhere for "get-rich-quick" tactics) to manage your websites reputation online and how to use Social Media to your business' advantage.  This hour and a half session with Strategist Wayne Sutton that will take place completely online and go into detail on the following topics:

• What is Social Media listening?

• Why you should listen to your customers using Social Media;

• The difference between Listening, Monitoring and Engaging using Social Media;

• How to find where your customers are having conversations;

• Social Media Listening / Monitoring Tools; and

• Creating an Engagement Policy for your business.

You'll also get a chance to ask questions and get suggestions directly from Wayne.  See you there!  :)

******On Demand:  Live Broadcast will be recorded for playback at a later date for registrants.******

Wednesday, July 15, 2009 from 7:00 PM - 8:30 PM (ET)

Outlook Calendar
Google Calendar
Yahoo! Calendar
iCal Calendar

Black Web 2.0

Black Web 2.0 covers website and application launches; culturally relevant Internet industry news; and mainstream Internet industry news from an African-American perspective. We also analyze emerging web trends and how they apply to web properties that target African-Americans or African-American culture.

Mission: Black Web 2.0’s mission is to bring to the forefront the wealth of exceptional innovation, talent, and ambition of Blacks in the technology/internet/interactive industries.

	View other Black Web 2.0 events
	Contact the Host
	Subscribe to receive notifications of future events by this host View XML Feed Subscribe to RSS Feed Subscribe to Atom Feed Add to Google Add to My Yahoo! Add to My AOL Add to My MSN